Privacy Policy

At Magnificent Exterior Lighting Co, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, interact with our services, or make a purchase. By using our website, you agree to the practices described in this policy. If you have any concerns or questions, please contact us directly.

1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. Personal information is any data that identifies you as an individual, such as your name, email address, phone number, and payment details. You provide this information when you interact with our website, make a purchase, or contact us for support. In addition, we collect non-personal information automatically through cookies and other technologies, including your IP address, browser type, device information, and browsing behavior. This data helps us analyze website usage and improve functionality.

2. How We Use the Information
The information we collect is used to fulfill your requests, provide customer support, and enhance your experience with our website and services. For example, we use your personal information to process orders, communicate with you about your purchase, and deliver the products you’ve ordered. Additionally, we use non-personal information to understand how users interact with our website, identify technical issues, and optimize performance. With your explicit consent, we may also send you marketing communications, such as promotional emails and newsletters, tailored to your preferences.
We are committed to compliance with all applicable legal and regulatory requirements. In certain cases, we may use your information to prevent fraud, resolve disputes, or enforce our terms of service.

3. How We Protect Your Information
We take your privacy seriously and employ a variety of security measures to protect your personal data. This includes encrypting sensitive information during transmission using Secure Socket Layer (SSL) technology, securely storing data on our servers, and limiting access to personal information to authorized personnel only. Regular security audits and updates ensure that our systems are resilient against emerging threats. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute protection.

4. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and delivering services, such as payment processors, shipping companies, and IT support providers. These third parties are bound by strict confidentiality agreements and are authorized to use your information only for the purposes of providing these services. In rare cases, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes such as subpoenas or court orders.

5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences. For example, cookies enable us to keep you logged in, personalize content, and analyze website traffic. You can control or disable cookies through your browser settings; however, doing so may limit certain functionalities on our website. By using our site, you consent to the use of cookies as described in this policy.

6. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you believe any of the data we hold about you is inaccurate or incomplete, please contact us, and we will promptly make corrections. You may also request that we delete your personal information, subject to legal obligations or legitimate business purposes. If you wish to opt out of receiving marketing communications, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to certain types of data processing. Similarly, California residents have specific rights under the California Consumer Privacy Act (CCPA), such as the right to know how your data is used and to request its deletion.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain transaction records to comply with tax regulations or legal requirements. When your information is no longer needed, we securely delete or anonymize it to ensure your privacy is protected.

8. Third-Party Links
Our website may contain links to external websites. These third-party websites are not under our control, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit to understand how your information will be used.

9. International Data Transfers
If you are accessing our website from outside Canada, please be aware that your information may be transferred to and processed in Canada, where our servers are located. By using our website, you consent to this transfer, which is subject to appropriate safeguards to protect your data in compliance with applicable laws.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

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Email: info@maglighting.ca

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Effective Date: Nov 02, 2024
Last Updated: Nov 02, 2024

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